Our house rules

House rules

A few simple rules to help everyone enjoy their stay at The Bay — and keep our homes and neighbours happy. Thank you!

🏡 Guests & stay

  • Check-in is from 3pm and check-out is by 10am. Early check-in and late check-out can be requested — see Check-out below.
  • Up to 6 guests, and only the guests on your booking may stay overnight.
  • No parties, please.
  • No extra visitors after 10pm.
  • Park only in your home’s allocated parking — the drive at the side of the house (or lodge). Your guest guide has the details for your home.

🐕 Pets

  • Up to 2 dogs. A 3rd dog (maximum 3) is only possible if you’ve asked us in advance — you can add it when you book (£20 per stay).
  • No banned dog breeds, please.
  • No pets on soft furnishings, and please keep dogs off the beds.
  • Please pick up after your dogs.

🌙 Noise & neighbours

  • Quiet hours are 10pm to 8am.
  • No loud music outside, and please be courteous to our neighbours.

🔥 Fire & safety

  • No smoking.
  • No disposable BBQs on the decking.
  • Please don’t block any exits, and don’t cover or tamper with the smoke alarms.

🧺 Looking after the home

  • Please report any damage or breakage as soon as possible — just call or WhatsApp Tom.
  • Turn off the lights and heating when you go out.
  • Please don’t take linen or towels outside (to the beach, for example).

👋 Check-out

  • Check-out is by 10am. Late check-out (until 12pm) can be requested and may incur a fee (£25; £45 with early check-in), subject to availability. Staying past your agreed check-out time without agreement may incur a £100 charge.
  • Take all your rubbish to the bin stores before you leave, and put recycling in the correct bins there. Your guest guide shows where the bin store is.
  • Leave the keys in the lock box (at Lake View Lodge the gate fob goes back too) and lock the front door as you leave. If you lose a key, please tell us.
  • Leave the leisure centre pass in the box near the door. If it’s lost there’s a £20 replacement charge.

Questions about any of these? Call or WhatsApp Tom on 07595 035100 or email hello@secretofeden.co.uk.

More about your booking: Booking information & damage deposit · Cancellation policy.